1. Resources and Documentation
  2. Merchant Services and Billing

Why is the payment processor/gateway asking for financial documents?

Payment processors request financial documents when approving a new ACH account and raising ACH transaction limits. These documents serve multiple purposes related to risk management, compliance, underwriting, and creditworthiness assessment.

  • 1. Risk Assessment:

    • Financial Stability:

      • Audited or CPA-prepared financials and interim P&L and balance sheets provide a comprehensive view of the company’s financial health, including revenue, expenses, and net income. This helps payment processors evaluate the business's stability and ability to handle higher transaction volumes.
      • Bank statements offer real-time insight into cash flow and operational liquidity, ensuring that the business can manage daily financial obligations while processing larger transactions.
    • Transaction Consistency:

      • By reviewing these documents, payment processors can ensure that the business demonstrates consistent financial practices and legitimate operations, minimizing risks of defaults or fraud.

    2. Fraud Prevention:

    • Verification of Financial Integrity:

      • Financial statements help verify that the business operates within expected financial norms, reducing the risk of fraudulent activities.
      • Bank statements further help detect any irregularities or unusual patterns that could indicate potential fraud or money laundering.
    • AML and Compliance:

      • These documents support compliance with Anti-Money Laundering (AML) regulations, ensuring the business is not involved in illicit financial activities.

    3. Underwriting Process:

    • Credit Risk Evaluation:

      • The audited financials and P&L statements provide a detailed record of the company’s financial performance over the past two years, allowing underwriters to assess long-term stability and risk.
      • Bank statements complement this by showing recent cash flow, helping underwriters gauge the business’s immediate financial health and capacity to handle larger transactions.
    • Revenue and Liquidity Verification:

      • P&L statements demonstrate the business’s profitability, while balance sheets reveal assets and liabilities, giving a full picture of financial health.
      • Bank statements ensure there is sufficient liquidity to support higher ACH limits, minimizing the risk of insufficient funds or transaction failures.

    4. Compliance with Regulatory Requirements:

    • Know Your Customer (KYC):
      • These financial documents help payment processors meet KYC regulations by providing thorough insights into the customer’s financial operations, reducing the risk of money laundering and fraud.
    • Fraud and AML Safeguards:
      • Reviewing financials and bank statements is a standard due diligence practice to comply with industry regulations and safeguard against financial crimes.

    5. Determining Transaction Limits:

    • Appropriate Limit Setting:
      • The financial and operational insights gained from these documents help payment processors determine a transaction limit that aligns with the customer’s financial capacity and operational needs.
      • This ensures that the limit supports the customer’s growth without exposing payment processors to undue risk.

    6. Operational Efficiency:

    • Ensuring Smooth Processing:
      • By verifying the business’s financial health, payment processors can minimize the risk of failed transactions, chargebacks, or delays, ensuring a smooth and efficient payment processing experience.